We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile and to your highest level of satisfaction.
CQC Style Audits
Ensure your service meets regulatory standards and highlight areas for improvement. You will receive a detailed report of findings and we can work with you to create a robust development plan to address any areas for improvement noted.
Service Review/Audits
Completing a full service review to provide you with an independent report on the service you provide. A complementary suite of audits can also be undertaken to monitor and improve quality and compliance within your service. We are also able to provide regular service visits and an accompanying report.
Retained Care Support Services
An external
viewpoint on a regular basis can provide peace of mind and help keep things on
track. From a weekly support visit to quarterly quality assurance visits, we
can create a bespoke package to meet your needs.
Clinical Governance
Governance of your service is vital to its success and continued improvement. We are able to support you with creating a governance framework if needed, or offering guidance on effective implementation of your current resources.
Crisis/Change Management
We have experience in transforming failing homes to performing homes, which has often included delivering cultural change within services. By taking a flexible and pragmatic approach to managing change, we are able to drive changes within care homes to ensure systems are compliant
Requires Improvement/Inadequate CQC
Rating
With our
experience in turning around care homes, we can help you put a robust and
effective action plan in place to address areas highlighted in your inspection.
We can also assist you in delivering the work
required to achieve future compliance.
Independent Complaint Investigation
We can complete an objective review of concerns raised and provide a detailed report of our findings. This can include safeguarding investigations where required.
Operational Support
We can provide operational
support to
develop your service.
This may be one to one support for your Home Manager
or working alongside the existing team to
support with strategic decision making
and
drive change,
whilst promoting quality and compliance.
Medication Management & Care Planning Support
With extensive experience in these areas, we are well placed to provide support and work alongside your team to promote knowledge and confidence-this may come from audits that identify areas for improvement as well as professional hands on support to guide develop members of your team to excel.